Support & Resources / 支持与资源
Getting Started / 入门指南
HotelOne PMS Setup
Our team provides complete installation and training for the HotelOne PMS system.
我们的团队为 HotelOne PMS 系统提供完整的安装和培训。
Smart Lock Installation
Professional installation services available for all smart lock products.
为所有智能锁产品提供专业安装服务。
Frequently Asked Questions / 常见问题
Q: What is the warranty on smart locks? / 智能锁的保修期是多久？
A: All our smart locks come with a standard 2-year warranty. Extended warranty options are available. 所有智能锁均提供标准2年保修。可选择延长保修期。
Q: Can I integrate HotelOne PMS with my existing systems? / 可以将 HotelOne PMS 与现有系统集成吗？
A: Yes, HotelOne PMS supports integration with most major booking platforms and accounting systems. 是的，HotelOne PMS 支持与大多数主要预订平台和会计系统集成。
Q: Do you provide technical support? / 提供技术支持吗？
A: Yes, we provide 24/7 technical support for all our products. Enterprise customers get priority support. 是的，我们为所有产品提供24/7技术支持。企业客户享有优先支持。
Q: What payment methods do you accept? / 接受哪些付款方式？
A: We accept bank transfer, credit cards, and PayPal. For large orders, payment plans are available. 我们接受银行转账、信用卡和PayPal。大订单可提供分期付款计划。
Need More Help? / 需要更多帮助？
Our support team is ready to assist you with any questions or concerns.
我们的支持团队随时准备帮助您解决任何问题或疑虑。
Contact Support / 联系支持